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Sometime earlier this year when a large publishing company and I got speaking about a book, I was clear about what I didn’t want to write – a user’s guide to social media. I had received, and rejected, such an offer earlier. I came up with a concept note on a book, which I gave... Read more »
Business Today: Cooling virtual tempers
Business Today did a story on how: Customers are turning to social media to make companies accountable for lapses in service. I was quoted a few places in the story. Here are some comments I shared: 1. In turn, many companies have hired special handlers to respond to irate online messages. “Social media matters now,... Read more »
Facebook India upping monetisation stakes
Indications are that Facebook India is upping stakes on the monetisation front in India. David Fischer, VP of Advertising and Global Operations, Facebook was in India for Ad:Tech recently and in our brief meeting, on the sidelines of the event, we discussed prospects, and impediments, for advertising and marketing revenues from India. Facebook had already... Read more »
Willful participants in a ‘social media revolution’ – learnings series 1
We’ve all experienced the frenzy surrounding ‘India Against Corruption’ episode led by Anna Hazare. Among other things, it has also been termed as the coming of age for social media in India. I think if anything at all, then, more than ever, it highlights my fears of possible misuse of the medium. The possible misuse,... Read more »
Download your free copy of the India Social Media Report – Edition 2
We had been getting many requests for digital copy of the India Social Media Report, Edition 2. The wait is now over. So, if you are an Agency or an Organisation using or planning to use social media, download your free copy . Jointly prepared by Blogworks and NM Incite (a Nielsen/ McKinsey Company) basis... Read more »


19. Dec, 2011 


